Terms of Use
Article 1 (Purpose)
These Terms of Service (the "Terms") govern the rights, obligations, and responsibilities of KORADE Co., Ltd. (the "Company") and users regarding the use of all services (including product catalog viewing/downloading, quotation, and technical inquiries) provided through the Company's website (the "Site").
Article 2 (Definitions)
1. "Site" refers to the virtual business establishment operated by the Company using information and communications facilities to provide goods, services, and product information to users.
2. "User" refers to members and non-members who access the Site and use the services provided by the Company in accordance with these Terms.
3. "Service" refers to all services provided by the Company through the Site, including company introduction, product catalog, technical specification review, request for quotation (RFQ), and customer support.
Article 3 (Specification and Revision of Terms)
1. The Company shall post the contents of these Terms on the initial service screen (footer) of the Site for easy access by users.
2. The Company may revise these Terms to the extent that it does not violate applicable laws and regulations.
3. In the event of a revision, the Company shall post an announcement on the Site with the effective date and reasons for the revision at least 7 days prior to the effective date.
Article 4 (Provision and Modification of Services)
1. The Company performs the following duties:
- Providing information on the Company and its products (industrial valves, automation systems, etc.)
- Viewing and downloading product catalogs, technical drawings, and specifications
- Receiving online quotation requests, specification reviews, and technical inquiries
- Other services determined by the Company
2. The Company may modify the content of services in cases of technical specification changes, discontinued products, or service enhancements, and such changes will be posted on the Site.
Article 5 (Requests for Quotation and Formation of Contract)
1. Inquiries and requests for quotation submitted by users via site forms constitute an invitation to offer. A binding sales contract is formed only upon the issuance of an official quotation/confirmation by the Company and mutual written (or electronic) purchase order approval.
2. Users must provide accurate product specifications (size, pressure rating, material, quantity, delivery schedule, etc.) and drawings. The Company assumes no liability for quotation errors or delays resulting from inaccurate or incomplete information.
Article 6 (Intellectual Property Rights)
1. All copyrights and intellectual property rights in the content created by the Company (site design, text, images, technical drawings, catalogs, trademarks, and logos) belong to the Company.
2. Users shall not reproduce, transmit, publish, distribute, broadcast, or commercially exploit any information obtained from the Site without the prior written consent of the Company.
Article 7 (User Obligations)
Users shall not engage in any of the following acts:
1. Registering false information during quotation inquiries or consultation requests
2. Stealing or using another person's information (email, contact information, company name, etc.)
3. Unauthorized alteration of information posted on the Site or hacking attempts
4. Any act that interferes with the business of the Company or damages its reputation
5. Posting or transmitting unauthorized commercial advertising materials
Article 8 (Privacy Protection)
The Company collects the minimum necessary personal and business information required to provide services and process quotation consultations, and protects users' information in accordance with relevant laws and its Privacy Policy.
Article 9 (Disclaimer)
1. The Company shall not be held liable for failure to provide services due to force majeure events such as natural disasters, war, or telecommunications network failures.
2. Technical data, dimensions, weights, and ratings posted on the Site are provided for reference purposes only. Actual manufacturing specifications are confirmed based on official approved drawings and contract documents. The Company is not liable for misunderstandings of reference data not attributable to the Company.
Article 10 (Dispute Resolution and Jurisdiction)
1. Any disputes arising between the Company and users regarding the use of the Site shall be resolved amicably through mutual consultation.
2. Any legal proceedings related to these Terms shall be subject to the exclusive jurisdiction of the competent court having jurisdiction over the Company's headquarters.
[Supplementary Provisions]
These Terms shall enter into force on October 1, 2026.
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